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Video Summary
The session discussed various challenges and opportunities related to the expansion of telehealth services during and after the COVID-19 pandemic. Dr. Joseph Kvedar highlighted the relaxation of regulations in areas such as reimbursement, licensure, and technology use as key drivers of the rapid growth in telehealth. He emphasized the need for policy changes, specifically the amendment of the originating site rule, to ensure continued telehealth reimbursement and access. Dr. Jessica Anker discussed her study on the impact of telemedicine, focusing on chronic disease management. She acknowledged the difficulty in evaluating the impact of telehealth due to selection bias and differential outcomes across patient populations. The study aims to provide a descriptive assessment of telehealth adoption and a quantitative analysis of health outcomes using large datasets. The third presentation showcased the Virtual Medical Center developed by the Department of Veterans Affairs. The platform uses avatars in a 3D environment for educational programs and support groups. The center provides accessible and interactive options for veterans and service members. Challenges include limited access for older or less technologically savvy patients. The speakers mentioned the importance of advocacy for policy changes, including reimbursement parity and support for audio-only telehealth visits. They also highlighted the need for efforts to address disparities in access to telehealth services, such as universal broadband access and user-friendly technology.
Keywords
telehealth services
COVID-19 pandemic
regulations
reimbursement
licensure
technology use
policy changes
chronic disease management
telemedicine impact
Virtual Medical Center
disparities

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